The Air Serbia Kraków office in Poland assists passengers with a wide range of travel-related services. On a daily basis, various travel concerns are handled by a dedicated and professional team. These representatives assist their visitors with everything from flight bookings to itinerary changes to baggage queries and post-travel support. With their expertise, they ensure their visitors receive reliable guidance.
Contact Information of Air Serbia Kraków Office
To discuss their concerts related to air travel, passengers can approach the Kraków office. The details for the same are mentioned below.
Address: SP.ZO.O. Al. Ujazdowskie 20 00-478 Warsaw Poland
Contact Number: 48 22 627 2258
Email ID: callcenter@airserbia.com
Office Hours: Every Day from 06:00 AM – 23:00 PM, and Sun 06:00 AM – 02:00 PM.
Official Website: https://www.airserbia.com/
Details of the Airport in Kraków
In addition to the Kraków office, visitors can also approach its staff at its dedicated counters at the airport in Kraków. The details of this airport, including address and number, are mentioned below.
| Name: | John Paul II International Airport Kraków-Balice |
| Terminal: | Terminal 1 or the main terminal |
| Address: | Kraków, Poland |
| Telephone: | 48 12 295 58 00 |
| Airport Code: | KRK |
Air Serbia Headquarters Details
The concerns that are not under the control of the Kraków office can be handled at Air Serbia Headquarters. Hence, passengers should also know the details of this office to talk with the senior staff.
| Address: | Jurija Gagarina 12, Novi Beograd, 11070 Belgrade, Serbia |
| Phone Number: | +381 11 3112123 |
Queries Addressed at the Kraków Office of Air Serbia
Numerous problems related to flights with Air Serbia are managed at its Kraków. Here, professionals at dedicated desks deal with these issues and resolve them.
| Updates on flight schedules | Excess baggage fees |
| Flight bookings and reservations | Seat selection and cabin upgrades |
| Information on baggage allowance | Flight date and changes/modifications |
| Check-in procedures | Ticket cancellations and refund processing |
| Boarding guidance | Assistance with delayed/lost/damaged baggage |
| Special assistance requests | Guidelines for travelling with pets |
Facilities Provided at the Kraków Office
For visitors, multiple amenities are available at the Kraków office. Using them, they can make their visit comfortable.
| Customer service counters | Air-conditioned surroundings |
| Spacious seating/waiting areas | Information and assistance desks |
| Easy access to public transportation | Nearby parking availability |
Map of the Air Serbia Office in Kraków
The interactive map of Air Serbia’s Kraków office lets its users get accurate directions to reach this place. Using it, they can get directions to this office as well as nearby parking areas.
Here is a list of all Air Serbia Offices.
At the Kraków office, all flight-related issues are handled by the representatives. Not only on the same day as their flights, but passengers can also visit this office before/after their flights. Besides phones, they can also interact with them on social media.
FAQs
The exact address of the Kraków office is SP.ZO.O. Al. Ujazdowskie 20 00-478 Warsaw Poland.
Absolutely, travelers can request at the Kraków office to change their existing bookings, including date modifications, route changes, or passenger details, subject to airline policies and availability.
Indeed, passengers can choose their preferred seats by visiting the office in Kraków. Here, the staff provides information on available seating options and any applicable charges.

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