Asiana Airlines’ Headquarters is situated at Asiana Town, 443-83 Ojeong-ro, Gangseo-gu, Seoul, 07505, South Korea. Through this office, the authorities plan flight schedules, routes, and network expansion. In other words, the management team decides how and where the carrier will operate its flights. Additionally, they determine flight timings, select destinations to be served, and identify new cities/countries for future operations at this office.

Contact Details of Asiana Airlines Headquarters

Passengers can contact the Asiana Airlines Head office for unresolved issues at local offices. Its contact details are mentioned below.

Address:Asiana Town, 443-83 Ojeong-ro, Gangseo-gu, Seoul, 07505, South Korea
Contact Number:+86-10-8451-0101
Office Hours:Monday through Friday, 9:00 AM to 5:30 PM
Email ID:asianacs@flyasiana.com
Official Website:https://flyasiana.com/
Facebook:https://www.facebook.com/AsianaAirlines
Twitter:https://x.com/Flyasiana
Instagram:https://www.instagram.com/asianaairlines/

Issues Handled at the Asiana Airlines Corporate Office

Numerous types of concerns can be addressed at the Asiana Airlines Head office. Hence, customers can contact or visit the office for assistance.

Ticket cancellationsSchedule changes
Refund requestsFlight bookings
Baggage claimsLost property
Check-in supportBoarding help
Seat upgradesGroup travel
Corporate travelCargo services
Fare informationTravel documentation
Special assistanceCustomer complaints

Executive Customer Service Contacts of Asiana Airlines

If customer support channels are unable to resolve a concern, a customer can contact the executives of Asiana Airlines. These senior professionals can assist them with complex issues.

NameDesignation
Won-Tae JoChairman
Bo-Young SongChief Executive Officer, Vice President, and Representative Director
June-Sun ChoiChairman of the Executive Board
Seong-Bae JoChief Safety and Operating Officer (CSOO) and Executive Director

Map of Asiana Airlines Main Office

To easily locate and reach the corporate office of Asiana Airlines, it is helpful to use the map. It provides clear directions and the estimated time to travel to the headquarters.

Asiana Airlines’ Headquarters serves as the core administrative and operational center. In addition, passengers can use its contact details to seek help with their air travel issues. Besides, for complex matters requiring high-level attention, they can contact the executive team of the airline.

FAQs

What is the address of the Asiana Airlines Head Office?

The address of Asiana Airlines’ main office is Asiana Town, 443-83, Ojeong-Ro, Gangseo-Gu, Seoul, 07505, South Korea.

Can you contact the Asiana Airlines Headquarters directly?

Yes, customers can contact the main office of Asiana Airlines for assistance with unresolved issues and other airline-related inquiries.

Does the Asiana Airlines Main Office handle delayed refunds?

Flyers may contact the Asiana Airlines HQ if a refund issue remains unresolved through the local/city office or other service channels.

Should you contact the Asiana Airlines HQ if your flight issue was not resolved by customer support?

Indeed, the main office of Asiana Airlines can be approached for complex concerns that need expert review.

Does the Asiana Airlines HQ provide information about flight schedule changes?

Yes, travelers can contact the office to obtain guidance regarding schedule changes, cancellations, or rebooking options.