Established in 1982, Harbour Air is a Canadian seaplane airline operating within British Columbia and the Pacific Northwest. Further, this carrier is the largest scheduled seaplane airline in North America. Nonetheless, to oversee all these functions, it has its head office in Richmond, British Columbia.

In addition to managing operations, the Harbour Air headquarters supervises its executive functions, flight operations, customer service, and flight planning. Also, it handles charter services and cargo operations, maintenance, and other administrative services.

Contact Details of Harbour Air Head Office

Harbour Air has established its office as a location for managing its operations. Also, it resolves visitors’ inquiries. Hence, for the same reason, the following details can be used to get in touch with the airline.

Headquarters Address:4760 Inglis Drive, Richmond, BC V7B 1W4, Canada (Vancouver Airport YVR South Floatplane Terminal)
Contact Number:1-800-665-0212
Customer Care Number:778-800-0225
Email Address:reservation@harbourair.com
Office Hours:Open daily from 7:00 am to 7:00 pm
Official Website:https://harbourair.com/
Facebook:https://www.facebook.com/harbourair/
Twitter:https://x.com/HarbourAirLtd
Instagram:https://www.instagram.com/harbourair/
YouTube:https://www.youtube.com/@HarbourAirSeaplanes

Issues Managed at the Head Office of Harbour Air

From doing charter/cargo bookings to lost property inquiries, a wide range of issues are handled at the main office of Harbour Air.

Ticket cancellationsReservation modifications
Flight bookingsRefund processing
Charter flight arrangementsCargo bookings
Flight schedulesFare details
Complaint resolutionPartnership inquiries
Group reservationsBusiness travel assistance
Medical travel requestsCustomer feedback
Flight vouchersLost property inquiries
Delayed baggage supportAccessibility services

Ways to Resolve a Query at Harbour Air Headquarters

Traveling customers can get in touch with Harbour Air’s main office or use the official support channels to get help regarding travel or other corporate matters.

  1. Contact the Head Office

For corporate matters or any general inquiries regarding the flights, please contact the Harbour Air headquarters.

  1. Check FAQs/Help Center

Before contacting the airline, go through their “Knowledge Base” section available on their official website. Here, they answer some of the common questions regarding:

  • Flight bookings
  • Check-in
  • Baggage
  • Flight schedules
  • Fare rules
  • Travel policies 
  1. Use Live Chat

If one needs instant help, he/she can use the Live Chat available on Harbour Air’s official website. On this webpage, the customer service representative will answer queries regarding bookings, travel, and others.

  1. Fill Out the Online Contact Form

For requests that need detailed information, fill out the online contact form. It can be utilized for:

  • Booking assistance 
  • Flight changes
  • Flight cancellations
  • Charter services
  • Freight inquiries
  • Accessibility support
  • Customer feedback
  • General inquiries
  1. Contact the Corresponding Department

For department-related assistance, use the relevant contact numbers in the table below.

DepartmentContact Number
Customer Contact Centre1 778-800-0225
Freight1 604-233-3501
Charter1 604-233-3513

Harbour Air Executive Customer Service Contacts

The airline is led by some senior-level professionals. These officials also support their visitors with travel-related issues.

NameDesignation
Greg McDougallFounder and Chairman of the Board
Bert van der StegeChief Executive Officer
Mark TaylorChief Financial Officer

Map of Harbour Air Corporate Office

By consulting the map of the locations, visitors will be able to find the main office of Harbour Air. In addition, this feature helps in reaching the location by mentioning the directions.

The head office of Harbour Air ensures the daily operations run smoothly. Additionally, whenever flyers need booking assistance or corporate support, they can rely on this place.

FAQs

What is the accurate address of Harbour Air Headquarters?

The accurate address of the main office is 4760 Inglis Drive, Richmond, BC V7B 1W4, Canada (Vancouver Airport YVR South Floatplane Terminal).

Can I contact the Harbour Air Head Office regarding cargo shipment issues?

Definitely, because the airline has a freight department at its HQ that looks after cargo bookings and queries.

What should you do if your flight with Harbour Air gets cancelled?

Immediately after the cancellation, he/she should get in touch with the customer service of the airline to obtain the rebooking and refund options.

Can I receive information from the Head Office regarding charter services?

Certainly, all the details regarding aircraft availability, tariffs, and its own charter services can be obtained at the charter department of the airline.

Does Harbour Air’s main office process refund requests?

Indeed, flyers can contact the office regarding refund-related inquiries, subject to the fare conditions of their ticket.