The office of Neos Air in Cartagena is situated at Rafael Núñez International Airport, Cartagena, Colombia. At this location, flyers planning to travel with the airline can get in touch with the staff. Also, they can communicate with them via phone or email. This way, they can clarify their doubts regarding their flights and get appropriate solutions.

Contact Details of Neos Air Cartagena Office

There are several modes to get in touch with the Neos Air office in Cartagena. Hence, passengers can use the details mentioned below for the same.

Address: Rafael Núñez International Airport, Cartagena, Colombia

Contact Number: +1 (809) 527-9521

Office Hours: Monday through Friday from 9:00 AM to 6:00 PM (or 10:00 AM to 6:00 PM

Email ID: customercare@neosair.it

Official Website: https://www.neosair.com/

Details of the Airport in Cartagena

Apart from the city office, Neos Air also has a presence at CTG Airport in Cartagena. Here, flyers can talk with the concerned authorities just before/after their flights.

Airport:Rafael Núñez International Airport
Address:Cl. 70, Cartagena de Indias, Bolívar, Colombia
Telephone:+57 56931351
Airport Code:CTG

Neos Air Head Office Address & Contact Details

All the complex or unresolved matters are addressed at Neos Air Head Office. To deal with the same, the team reviews each concern carefully and provides suitable assistance.

Address:Via della Chiesa, 68, 21019 Somma Lombardo (VA)
Phone Number:+1 (809) 527-9521

Facilities Offered at the Cartagena Office

A few amenities are provided to visitors at the carrier’s office in Cartagena.

Support for those with disabilitiesBasic refreshment
Travel assistance staffComfortable seats

Concerns Addressed at the Neos Air Office in Cartagena

To seek guidance from the team at Neos Air, a customer can access its Cartagena office. This way, they can find direct solutions to their queries.

Check-in assistanceSeat selection
Flight changesTicket cancellations
Lost baggage supportBaggage information
Flight reservationsRefund requests
Travel documentation guidanceVisa-related information
Special assistance requestUnaccompanied minor services
Group booking supportPet travel assistance
Flight schedule inquiriesFare information

Map of the Cartagena Office of Neos Air

For finding the location of the city office of Neos Air in Cartagena, a visitor can refer to its map. Not only does it show the location, but it also depicts the directions to reach it.

Here is a list of all Neos Air Offices.

To conclude, the Neos Air office in Cartagena is a reliable point of contact. At this place, passengers can make new bookings as well as ask about policies. However, to talk about complex issues, they have to approach the head office.

FAQs

What is the exact address of the Neos Air Cartagena office?

Rafael Núñez International Airport, Cartagena, Colombia, is the exact address of the Neos Airlines Cartagena office.

How can I contact the Cartagena office?

By dialing +1 (809) 527-9521, one can contact the Cartagena office of Neos Airlines.

Can I change my booking at the Cartagena office?

Yes, the Cartagena office can help its customers modify the flight, subject to fare rules and ticket conditions.

Does the Cartagena office handle baggage issues?

Indeed, flyers can report lost baggage, request baggage information, and seek assistance with baggage-related concerns.

Can you book wheelchair assistance through the office in Cartagena?

The Cartagena office can arrange special assistance, including wheelchair services, if requested before departure.