Saudia Airlines has set up a customer-facing office in Colombo. Moreover, the staff members present at this office are quite skilled and soft-spoken. For instance, travellers who want to access amenities at the airport or are facing baggage inconveniences. Subsequently, they can call or visit Saudia’s Colombo office to gain authentic information on the matters.

Contact Details of Saudia Airlines Colombo Office

Most importantly, several contact details coupled with social media handles are attached below. This allows passengers to reach Saudia’s Colombo office comfortably.

Address: Saudi Arabian Airlines No.6, Joseph’s Lane Colombo 04 Sri Lanka

Contact Details: 94 11 259 3911

Email ID: customerrelations@saudia.com

Office Hours: Sunday to Saturday from 09:30 AM to 05:30 PM

Official Website: https://www.saudia.com/

Details of Colombo Airport

Furthermore, the Saudia passengers who have their flights scheduled from Colombo Bandaranaike International Airport. Accordingly, they can refer to the following information for better clarity.

Airport:Colombo Bandaranaike International Airport
Address:Airport and Aviation Services (Sri Lanka) (Private) Limited, Canada Friendship Rd, Katunayake 11450, Sri Lanka
Telephone:94 112 264 444
Terminal:Terminal 1
Airport Code:CMB

Saudia Airlines Headquarters Details

Equally important, several times passengers’ queries are a little complicated, and they are not solved at Colombo office. So, in such scenarios, passengers can ask for assistance at Saudia Airlines Headquarters.

Address:SAUDIA HQ, Al Rawdah, Al Khalidiyyah 23421, Jeddah, Makkah, Saudi Arabia
Main Phone Number:+966 9200 22222
Operating Hours:Monday to Sunday from 09:00 AM to 07:00 PM (On Fridays, the office remains closed)

Queries resolved at the Colombo Office of Saudia Airlines

Besides, the travellers who are dealing with any of the travel concerns mentioned below. Their doubts can be conveniently handled at the base level of the Colombo office.

Flight Reservation ErrorsFlight-Ticket Modification
Flight-Ticket CancellationFlight-Ticket Refund
Airport Counter Check-InSelf-Service Kiosk Check-In
Online Check-InSkycare and Protect Assistance
Baggage ServicesAdditional Baggage Services
Lost and Found AssistanceSpecial Dining Selection
Travelling with Children ServicesTravelling with Pets Services
Hotel Booking AssistanceCar Rental Assistance
Travel Insurance ServicesUpgrade Services
SaudiaBEYOND Entertainment AssistanceFast Track Assistance
Al Fursan Miles ServicesLounge Services
Mobility AssistanceSpecial Assistance
In-Flight Meals ServicesIn-Flight Entertainment Services

Amenities offered at the Colombo Office

As the Colombo office is often crowded with Saudia flyers. The following are some of the essential facilities that are provided to the customers waiting here.

Information DesksSeating Assistance
Mobility ServicesClose Proximity to Road
Parking FacilitiesBeverages
Customer Support StaffComplimentary WiFi
RestroomsWell-Lit Complex

Map of Saudia Airlines Colombo Office

Additionally, to make it easier for passengers to reach the location of the Colombo office. An informative map is attached below for Saudia travellers.

Here is a list of all Saudia Airlines Offices.

Hence, the Colombo office of Saudia is one of the most appreciated representative offices. From handling lost and found complaints to making changes in the itinerary before the flight. All the significant matters are managed here.

FAQs

What is the address of the Saudia Airlines Colombo office?

The address of the Saudia Colombo office is Saudi Arabian Airlines No.6, Joseph’s Lane Colombo 04 Sri Lanka.

How can I contact the Colombo office of Saudia Airlines?

You can contact the Colombo office of Saudia by calling 94 11 259 3911.

Does Saudia’s Colombo office offer Additional Baggage Services?

Yes, Saudia’s Colombo office offers Additional Baggage Services.

Does the Colombo office of Saudia provide Travel Insurance Services?

Yes, the Colombo office of Saudia provide Travel Insurance Services.

What are the operating hours of Saudia Airlines Colombo office?

The operating hours of Saudia Airlines Colombo office are Sunday to Saturday from 09:30 AM to 05:30 PM.