South African Airways Durban office is situated at King Shaka International Airport La Mercy, Durban, 4001, South Africa. For booking tickets or any other issues, one can visit this office. From planning a journey to changing an existing booking, he/she can reach out to their staff for support. Additionally, they can communicate with the professionals by phone or send emails.
Contact Details of the South African Airways Durban Office
To find the contact number of the Durban office of South African, flyers can refer to the table below.
Office: King Shaka International Airport La Mercy, Durban, 4001, South Africa
Contact Number: +27 86 135 9722
Email ID: customercare@flysaa.com
Office Hours: daily from 7:00 AM to 9:00 PM
Official Website: https://www.flysaa.com/
Details of the Airport in Durban
South African Airways also operates a service desk at the airport in Durban. Usually, passengers experiencing issues before/after their flights can approach these desks.
| Airport: | King Shaka International Airport |
| Terminal: | main terminal |
| Address: | King Shaka Dr, La Mercy, 4407, South Africa |
| Telephone: | +27 32 436 6585 |
| Airport Code: | DUR |
South African Airways Headquarters Address & Contact Details
To manage global services, South African Airways has maintained its head office. The details of South African Airways Headquarters are mentioned below.
| Address: | Airways Park, Jones Rd, O.R. Tambo International Airport, Kempton Park, Gauteng, South Africa |
| Phone Number: | +27 11 978 1111 |
Inquiries Addressed at the South African Airways Office in Durban
The team at the Durban office provides guidance and solutions for a wide range of passenger concerns. Additionally, they assess each query and offer assistance stepwise.
| Boarding procedures and updates | Check-in assistance |
| Flight changes/cancellations/rescheduling | Seat selection and cabin upgrades |
| Baggage allowance details | Flight reservations and ticket bookings |
| Refund processing and fare rules | Charges for excess luggage |
| Visa and travel documentation support | Corporate and group travel bookings |
| Help with lost/delayed/damaged bags | Special assistance for senior citizens |
| Traveling with pets | Oversized or special baggage |
Amenities Served at the Durban Office
To enhance the experience of visitors at Durban office of South African, there are numerous amenities.
| Access to transportation | Customer service and information desks |
| Air-conditioned environment | Seating area |
| Trained and professional staff | Refreshment options |
Map of the Durban Office of South African Airways
With the help of an interactive map, customers can easily locate the Durban office of South African. Also, it assists them in finding directions and planning their visit positively.
Here is a list of all South African Airways Offices.
The Durban office of South African Airways is a support center for passengers. They can book flights, modify tickets, and discuss various other queries with the staff and get assistance.
FAQs
The South African Durban office is located at King Shaka International Airport La Mercy, Durban, 4001, South Africa.
To contact the South African office in Durban, dial +27 86 135 9722.
Yes, passengers can make both domestic and international flight bookings at the office in Durban.
Customers can use the official email address, customercare@flysaa.com, to send queries and receive assistance from the staff of South African Airways in Durban.

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