SriLankan Airlines has its Nairobi office at c/o Imaan Air Limited, P O Box 41127-00100, Nairobi, Kenya. At this centre, travelers can bring in their pre-departure doubts and make corrections in their onboard itinerary. Moreover, the staff members provide baggage guidance and lounge assistance to the travellers flying with SriLankan Airlines.

Contact Details of SriLankan Airlines Nairobi Office

In the first place, methods to call or visit the Nairobi office of SriLankan Airlines are specified here.

Address: c/o Imaan Air Limited, P O Box 41127-00100, Nairobi, Kenya

Contact Number: +254 20 2244 0024

Office Hours: Everyday, 24 hours

Email Id: reservations@srilankan.com

Official Website: https://www.srilankan.com/

Details of Nairobi Airport

Equally important, this section supports travellers who are confused about the SriLankan Airlines location at Jomo Kenyatta International Airport in Nairobi.

Airport:Jomo Kenyatta International Airport
Address:Embakasi, Nairobi, Kenya
Telephone:254 20 822111
Terminal:Terminal 1A
Airport Code:NBO

SriLankan Airlines Headquarters Details

Primarily, this service is for SriLankan passengers who are unable to visit or contact the Nairobi office. So, they can contact SriLankan Airlines Headquarters for faster services.

Address:Airline Centre, Bandaranaike International Airport, Katunayake, 11450, Sri Lanka
Phone Number:+94 19733 5555
Operating Hours:Monday to Friday from 08:15 a.m. to 4:45 p.m.
Email ID:feedback@srilankan.com 

Complaints handled at the Nairobi Office of SriLankan Airlines

Additionally, the flyers who are planning to go to the Nairobi office. They can check through this table the potential problems that are sorted out at the complex.

Flight MaintenanceFlight-Ticket Booking
Flight-Ticket CancellationFlight-Ticket Refund
Airport Check-InKiosk Check-in
Online Check-inExpectant Woman Assistance
Rail and Fly AssistancePrepaid Extra Baggage
FlySmiles AssistanceSpecial Dietary Meals
Baggage AssistanceTransit Services
Priority ServicesSerendib Lounge Assistance
Flying with Pets AssistanceFlying with Children’s Assistance
Special ServicesDisability Services
In-Flight Meals AssistanceIn-Flight Entertainment Assistance

Facilities offered at the Nairobi Office

To ensure that flyers visiting the Nairobi office are comfortable while waiting for their turn. So, the amenities given in this section are usually offered to them.

Information DesksSeating Assistance
Mobility ServicesClose Proximity to Road
Parking FacilitiesBeverages
Customer Support StaffComplimentary WiFi
RestroomsWell-Lit Complex

Map of SriLankan Airlines Nairobi Office

Here is a comprehensive map that showcases the accurate location of the Nairobi office together with helpful landmarks.

Here is a list of all SriLankan Airlines Offices.

Therefore, the Nairobi office of SriLankan Airlines acts as a support centre in the city. From guiding the passengers in boarding the flights to assisting them in having a hassle-free journey. The Nairobi office manages a lot. Hence, on this page, all the particulars about the city office are clearly mentioned.

FAQs

What is the address of the SriLankan Airlines Nairobi office?

The address of SriLankan Airlines Nairobi office is c/o Imaan Air Limited, P O Box 41127-00100, Nairobi, Kenya.

How can I contact the Nairobi office?

You can contact the Nairobi office by calling +254 20 2244 0024.

Does the Nairobi office of SriLankan offer FlySmiles Assistance?

Yes, the Nairobi office of SriLankan offer FlySmiles Assistance.

What are the operating hours of SriLankan Nairobi office?

The operating hours of Nairobi office are Everyday, 24 hours.