Sriwijaya Air Balikpapan office is located at Jl. Marsma R. Iswahyudi No.121C, Sepinggan, Kecamatan Balikpapan Selatan, Kota Balikpapan, Kalimantan Timur 76115, Indonesia. Here, flyers can connect with the carrier’s representatives and discuss their concerns. From reserving seats to modifying them, the staff is available to help.

Contact Details of Sriwijaya Air Balikpapan Office

The address, phone number, and other details to contact the Balikpapan office are mentioned below.

Address: Jl. Marsma R. Iswahyudi No.121C, Sepinggan, Kecamatan Balikpapan Selatan, Kota Balikpapan, Kalimantan Timur 76115, Indonesia

Contact Number: 62 542 749777

Email: customercare@sriwijayaair.co.id

Office Hours: Monday to Sunday : 24 Hours

Official Website: https://www.sriwijayaair.co.id/

Details of the Airport in Balikpapan

In addition to the city office, flyers can also get solutions to their flight-related issues at the airport in Balikpapan. The details are mentioned below.

Airport:Sultan Aji Muhammad Sulaiman Sepinggan International Airport
Address:Jl. Marsma R. Iswahyudi, Sepinggan, Kecamatan Balikpapan Selatan, Kota
Telephone:+62 542 766886
Airport Code:BPN

Sriwijaya Air Head Office Contact Details

To manage its flight operations and customer services, Sriwijaya Air’s Head Office is located there. Located in Jakarta, the main office supervises reservations, passenger support services, and operational management.

Address:Sriwijaya Air Tower, Jl. Marsekal Suryadharma No.1, Tangerang, Banten, 15127, Indonesia, near Soekarno-Hatta International Airport
Phone Number:+62 21 5591 7777

Concerns Addressed at Sriwijaya Air Office in Balikpapan

The staff of the Balikpapan office of Sriwijaya Air supports its customers with various travel-related concerns. Hence, they can visit the office and communicate with these officials to get proper solutions for their queries.

Check-in guidanceFlight schedule inquiries
Refund processing assistanceInformation regarding baggage rules and fees
Seat selection and upgradesTicket cancellation and rescheduling services
Flight reservations and bookingsSpecial assistance for the elderly and the disabled
Unaccompanied minor servicesGroup travel arrangements
Travel document and visa-related guidanceLost and delayed baggage

Facilities Offered at Balikpapan Office

The Balikpapan office of Sriwijaya Air features various facilities for the convenience of its visitors.

Air-conditioned environmentProfessional travel guidance
Nearby public transport accessWaiting areas
Customer supportSeating arrangement

Map of Balikpapan Office of Sriwijaya Air

The map of the office of Sriwijaya Air in Balikpapan can help passengers locate. By mentioning the address, they can get directions to the office. Also, they can get information about parking lots and traffic conditions.

Here is a list of all Sriwijaya Air Offices.

The Sriwijaya Air Balikpapan office is an important support center for travelers. Here, they can get travel guidance from trained representatives. Above all, they can access certain amenities for a comfortable visit to the office.

FAQs

What is the location of the Sriwijaya Air Balikpapan office?

The location of Balikpapan office is Jl. Marsma R. Iswahyudi No.121C, Sepinggan, Kecamatan Balikpapan Selatan, Kota Balikpapan, Kalimantan Timur 76115, Indonesia.

Can I contact the staff of Sriwijaya Air in Balikpapan on the phone?

Yes, by dialing 62 542 749777, one can contact the staff of Sriwijaya Air in Balikpapan.

Does the Balikpapan office assist with ticket cancellations?

Indeed, the Sriwijaya Air office in Balikpapan helps travelers with ticket cancellations, modifications, and refund-related requests.