Sriwijaya Air Palembang office is located at Jl. Jend. Sudirman No.18A-B, Pahlawan, Kec. Ilir Tim. I, Kota Palembang, Sumatera Selatan 30162, Indonesia. Here, flyers can connect with the carrier’s representatives and discuss their concerns. From reserving seats to modifying them, the staff is available to help.

Contact Details of Sriwijaya Air Palembang Office

The address, phone number, and other details to contact the Palembang office are mentioned below.

Address: Jl. Jend. Sudirman No.18A-B, Pahlawan, Kec. Ilir Tim. I, Kota Palembang, Sumatera Selatan 30162, Indonesia

Contact Number: 62 711 388888

Email: customercare@sriwijayaair.co.id

Office Hours: Monday to Sunday : 24 Hours

Official Website: https://www.sriwijayaair.co.id/

Details of the Airport in Palembang

In addition to the city office, flyers can also get solutions to their flight-related issues at the airport in Palembang. The details are mentioned below.

Airport:Sultan Mahmud Badaruddin II Airport
Address:Jl. Bandara Sultan Mahmud Badaruddin II, Talang Betutu, Kec. Sukarami, Kota Palembang, Sumatera Selatan 30761, Indonesia
Telephone:+62 711 385000
Airport Code:PLM

Sriwijaya Air Head Office Contact Details

To manage its flight operations and customer services, Sriwijaya Air’s Head Office is located there. Located in Jakarta, the main office supervises reservations, passenger support services, and operational management.

Address:Sriwijaya Air Tower, Jl. Marsekal Suryadharma No.1, Tangerang, Banten, 15127, Indonesia, near Soekarno-Hatta International Airport
Phone Number:+62 21 5591 7777

Concerns Addressed at Sriwijaya Air Office in Palembang

The staff of the Palembang office of Sriwijaya Air supports its customers with various travel-related concerns. Hence, they can visit the office and communicate with these officials to get proper solutions for their queries.

Check-in guidanceFlight schedule inquiries
Refund processing assistanceInformation regarding baggage rules and fees
Seat selection and upgradesTicket cancellation and rescheduling services
Flight reservations and bookingsSpecial assistance for the elderly and the disabled
Unaccompanied minor servicesGroup travel arrangements
Travel document and visa-related guidanceLost and delayed baggage

Facilities Offered at Palembang Office

The Palembang office of Sriwijaya Air features various facilities for the convenience of its visitors.

Air-conditioned environmentProfessional travel guidance
Nearby public transport accessWaiting areas
Customer supportSeating arrangement

Map of Palembang Office of Sriwijaya Air

The map of the office of Sriwijaya Air in Palembang can help passengers locate. By mentioning the address, they can get directions to the office. Also, they can get information about parking lots and traffic conditions.

Here is a list of all Sriwijaya Air Offices.

The Sriwijaya Air Palembang office is an important support center for travelers. Here, they can get travel guidance from trained representatives. Above all, they can access certain amenities for a comfortable visit to the office.

FAQs

What is the location of the Sriwijaya Air Palembang office?

The location of Palembang office is Jl. Jend. Sudirman No.18A-B, Pahlawan, Kec. Ilir Tim. I, Kota Palembang, Sumatera Selatan 30162, Indonesia.

Can I contact the staff of Sriwijaya Air in Palembang on the phone?

Yes, by dialing 62 711 388888, one can contact the staff of Sriwijaya Air in Palembang.

Does the Palembang office assist with ticket cancellations?

Indeed, the Sriwijaya Air office in Palembang helps travelers with ticket cancellations, modifications, and refund-related requests.