TransNusa Semarang Office in Indonesia

The TransNusa Semarang office is based in Semarang, Indonesia. This office assists flyers with numerous airline-related requirements through trained staff.

Here, they can approach these professionals for support with flight information, reservations, baggage policies, and other travel concerns. Regardless, the team ensures proper coordination of their needs.

TransNusa Semarang Office Contact Details

Passengers can contact or visit the office for assistance from TransNusa staff in Semarang. For reference, they can refer to the details below.

Office: Semarang, Indonesia.

Contact Number: +6221 6310888

Working Hours: Everyday 9 AM to 6 PM

Email ID: we.care@transnusa.co.id

Online Check in: https://www.transnusa.co.id/en/terms-and-conditions/web-check-in

Official Website of TransNusa: https://www.transnusa.co.id/

Map of the Semarang Office of TransNusa 

Visitors looking for the Semarang office can use the interactive map.

Details of Jenderal Ahmad Yani Airport in Semarang

Flyers traveling through the city can get support from TransNusa through Jenderal Ahmad Yani Airport. There are dedicated counters where airline representatives are available.

Terminal	Terminal 1 (T1)
Airport Address	Tambakharjo, Semarang Barat, Semarang City, Central Java 50149, Indonesia
Telephone Number	+62 813-7090-258
Airport Code	SRG

Queries Resolved at TransNusa Semarang Office

If a passenger has issues before or after flying with TransNusa, he/she can visit the city office. Here, the staff manages a wide range of queries.

Flight bookings/reservations	Flight schedules and status updates
Baggage allowance details	Excess baggage inquiries
Rescheduling and ticket modifications	Ticket cancellations/refunds
Group travel requests	Special assistance coordination
Travel policy information	General airline service inquiries

Amenities Provided at the TransNusa Office

Basic facilities are available at the Semarang office for visitors. At this office, they can expect the following facilities, depending on arrangements.

Seating or waiting area	Assistance desks
Support for travelers with reduced mobility	Basic refreshments

Aircraft Operated by TransNusa 

TransNusa operates a mixed and young fleet to support its regional and international flight operations. These are inclusive of the following:

• Airbus A320-200/A320neo
• Airbus A321-200
• COMAC ARJ21-700

TransNusa Head Office Contact Details

At the head office of TransNusa, a flyer can get final decisions on refunds, compensation, and service claims. Hence, for getting this higher-level assistance at TransNusa Head Office, one can refer to the table below.

Head Office Address	Jl. Cideng Timur No. 10 & 10A, Petojo Utara, Gambir, Jakarta Pusat, 10130, Indonesia
Phone Number	+62 21 6310888

List of all TransNusa Offices.

TransNusa passengers flying through Indonesia can visit this office for their concerns. They can ensure their travel processes are handled positively and in an organized way by coordinating with the carrier’s team.

FAQs