Avianca Headquarters is located in Bogota, Colombia. This largest carrier of Colombia manages its flight operations and other core services through this office. Furthermore, it also oversees its financial management from this location. Hence, through these functions, the main office helps the airline run smoothly and ensures passengers receive reliable services throughout their journey.

Contact Overview of Avianca Headquarters

Having access to Avianca HQ contact information helps visitors ensure direct communication with its staff.

Address:Avianca Group International Limited Avenida Calle 26 #59 – 15 Bogota, Bogota DC, 110911 Colombia
Contact Number:+57 601 794 8488 or +57 601 371 5901
Office Hours:9:00 AM to 5:00 PM (COT), Monday through Friday
Email ID:servicioavianca@avianca.com
Website:https://www.avianca.com/
Facebook:https://www.facebook.com/aviancaglobal/
Twitter:https://x.com/avianca
Instagram:https://www.instagram.com/avianca/
YouTube:https://www.youtube.com/@avianca

Concerns Handled at Avianca HQ

Usually, most of the unresolved concerns are overseen at the corporate office of Aviance. This is because the senior staff work here. They review these issues and offer solutions.

Damages baggage reportsBoarding pass issues
Business travel programCargo service
Charter flight inquiriesCheck-in problems
Flight delay concernsFlight cancellation complaints
Travel voucher inquiriesSeat assignment issues
Special assistance requestsAccessibility-related concerns
Unaccompanied minor servicesCustomer service complaints
LifeMiles program inquiriesGroup travel concerns

Executive Customer Service Contacts of Avianca

At the main office of Avianca, there is a team of executives. This team is responsible for managing important functions of the carrier. Hence, flyers can contact these officials to seek guidance.

NameDesignation
Gabriel OlivaPresident
Nicolas AlvearChief Financial Officer
Felipe GutierrezChief Operating Officer
Otto GergyeChief Commercial Officer
Richard GalindoChief Legal Officer
Renato CoveloChief People and Talent Officer
Fernando LaraChief Information Officer
Ángela María Orozco GómezSenior Vice President of Corporate Affairs

Map of Avianca Head Office

Use the map attached below to get the location of Avianca’s main office. Also, this feature depicts nearby parking spaces and available transit modes.

In sum, through its experienced leadership team, Avianca Headquarters ensures smooth daily operations. Alongside, these officials address complex passenger concerns.

FAQs

What is the address of Avianca’s Head Office?

The address of the main office of Avianca is Avianca Group International Limited Avenida Calle 26 #59 – 15 Bogota, Bogota DC, 110911 Colombia.

Can I visit Avianca’s main office to make a flight reservation?

Yes, flyers can visit the head office of Avianca for flight bookings and related travel services.

Does the Avianca HQ resolve delayed baggage compensation claims?

Indeed, passengers can reach out to the corporate office of Avianca for assistance with pending baggage-related matters.

Is the LifeMiles loyalty program managed through Avianca’s Head Office?

Avianca Headquarters oversees the main aspects of the LifeMiles program and can help members.

Does Avianca’s main office assist with group travel arrangements?

Yes, inquiries related to group bookings, corporate travel, and special travel arrangements can be addressed through the corporate office of Avianca.