The Avianca Mexico City office is located in Av. Paseo de la Reforma 195, México, D.F.. For general modifications, refunds, or general queries, flyers are encouraged to visit this office. Moreover, this firm assists them before and after their journeys with travel-related problems. Also, to register with loyalty program services like LifeMiles, they can contact the office. Alongside, they can understand the process of earning and redeeming miles by communicating with the staff here.

Contact Details of Avianca Mexico City Office

To know the address, email ID, and other resources to contact the authorities of Avianca at the office in Mexico City, refer to the table below.

Address: Av. Paseo de la Reforma 195, México, D.F.

Contact Number: 1 (866) 919-0081

Office Hours: Monday to Saturday: 09:00 AM to 19:00 PM

Email ID: servicioavianca@avianca.com

Official Website: https://www.avianca.com/

Airport Details in Mexico City

Alongside the office, flyers are able to inquire about services at the counters of the airline at MEX Airport. The details of the same are mentioned below.

Airport:Mexico City International Airport
Address:Av. Capitán Carlos León S/N, Peñón de los Baños, Venustiano Carranza, 15620 Ciudad de México, CDMX, Mexico
Telephone:52 55 2482 2424
Airport Code:MEX

Avianca Headquarters Address & Contact Information

All the complex issues related to Avianca flights are managed at its main office. Hence, if flyers face any disruption before or after their flights, they can visit the Avianca Headquarters.

Address:Avianca Group International Limited Avenida Calle 26 #59-15 , Bogotá, Colombia
Phone Number:+57 601 794 8488

Issues Handled at the Avianca Office in Mexico City

Passengers can complain about delayed/canceled flight, lost/damaged baggage, or any other issue at the Mexico City office. Not only that, but they can understand the airline policies at this firm. Nonetheless, other queries inquired here are listed below.

Schedule changesTicket refunds
Check-in supportBaggage complaints
Visa guidanceSeat upgrades
Flight bookingUnaccompanied minor assistance
Pet travelFlight information
Baggage requestsGroup travel
Loyalty supportMiles redemption
Insurance queriesTerminal information
Customer complaintsBooking problems

Facilities Rendered at the Mexico City Office

As the main focus of Avianca is customer satisfaction, they also take care of their visitors at their Mexico City office. Mainly, the following amenities are served here.

Passenger assistance desksVehicle parking facilities
Easy transport connectivityComfortable seating spaces
Light refreshment optionsFriendly staff

Map of the Mexico City Office of Avianca

Flyers can contact Avianca in Mexico City by calling or visiting in person. For the same purpose, a map can be used, as it provides accurate directions to the office.

Here is a list of all Avianca Offices

From departures to arrivals, Avianca’s Mexico City office supports its customers on every stage of the passengers’ journey. However, they do so by offering guidance and assistance with bookings/modifications.

FAQs

Where is the Avianca Mexico City office?

The Avianca in Mexico City office is located in Av. Paseo de la Reforma 195, México, D.F..

How to contact Avianca in Mexico City?

By dialing 1 (866) 919-0081, one can contact the Mexico City office.

Can the Mexico City office provide visa guidance?

Yes, the authorities of Avianca in Mexico City provide guidance regarding travel documents, visa requirements, and entry regulations for different countries.

Can you upgrade your seat at the Mexico City office?

Flyers can inquire about seat upgrades, premium cabin availability, and eligibility at Avianca in Mexico City.