SATENA Airlines runs a dedicated office in Riohacha, specifically at Almirante Padilla Airport, Riohacha, La Guajira. Through this office, local passengers can submit complaints related to their flight experience with the airline. Also, they can communicate with the authorities regarding booking any ancillary service. In addition, they can also ask for any refunds related to the cancelled flight.

Contact Details of SATENA Airlines Riohacha Office

Along with contacting the Riohacha office by phone, customers can also visit the facility in person. Or, they can email the officials via a dedicated ID.

Address: Almirante Padilla Airport, Riohacha, La Guajira

Contact Number: (601) 794 2211

Office Hours: Monday to Friday between 9:00 AM and 6:00 PM (EST)

Email ID: cliente@satena.com

Official Website: https://www.satena.com/

Riohacha Airport Details

To find the details of the airport in Riohacha, Colombia, one can consider the table mentioned below.

Airport:Almirante Padilla International Airport
Address:Almirante Padilla Airport, Riohacha, La Guajira, Colombia
Telephone:+57 301 3445618
Airport Code:RCH

SATENA Airlines Headquarters Address & Contact Details

At the SATENA Airlines Headquarters, the senior officials deal with complex matters. Here, escalated matters are overseen by them, and resolutions are presented to customers.

Address:Avenida El Dorado No. 103-08, Entrance 1, Interior 11, Bogotá, Colombia
Phone Number:+57 (601) 918 6030, +57 1 605 22 22

Facilities Offered at the Riohacha Office

To facilitate the comfort of visitors, the SATENA Riohacha office equips a few amenities mentioned below.

Complimentary snacks and beveragesAC seating areas
Passenger-assistance desksSupport services for travelers with limited mobility

Issues Managed at the Riohacha Office of SATENA Airlines

Every passenger, including seniors and new mothers, can issue their complaints or feedback at the Riohacha office of SATENA. Apart from this, several other inquiries are handled here.

Regional flight informationFare and route inquiries
Flight reschedulingRemote-destination connectivity
Boarding pass reissuanceCheck-in support
Excess baggage requestsTicket cancellations
Delayed baggage claimsSpecial baggage transportation
Flight reservationsRefund requests
Unaccompanied minor assistanceTravel voucher inquiries
Medical travel requestsCharter flight inquiries

Map of the SATENA Airlines Office in Riohacha

Passengers can make use of the map of the SATENA Airlines office to find its location in Riohacha. Further, this feature is free to use and displays nearby transportation links and access points.

Here is a list of all SATENA Airlines Offices.

In brief, flyers can contact the SATENA office in Riohacha when they need help with flight services. In addition, the office handles bookings, refunds, and many other travel-related issues to support them.

FAQs

What is the address of the SATENA Airlines Riohacha office?

The address of SATENA Airlines in Riohacha is Almirante Padilla Airport, Riohacha, La Guajira.

How can I contact the Riohacha office of SATENA Airlines?

To contact the Riohacha office of SATENA, call (601) 794 2211.

Can the Riohacha office help with flight bookings?

Yes, flyers can receive assistance with new reservations and itinerary planning.

Can you inquire about baggage issues at the office in Riohacha?

Passengers can seek support for lost/delayed/damaged baggage concerns at the Riohacha office of SATENA Airlines.

Does the Riohacha office provide information about refunds?

Customers can check the status of refund requests and learn about refund policies at the carrier’s dedicated Riohacha office.