The headquarters of SATENA is based in Bogota, Colombia. At the SATENA Headquarters, a dependable group of executives works. Additionally, service management and flight operations fall within the purview of this main office. Hence, it can assist fliers more successfully when it comes to important issues.

Details of SATENA Corporate Headquarters

By using this address, visitors can get in touch with the SATENA Airlines Corporate office. Here, the employees can talk about their primary issues or circumstances.

Address:Avenida El Dorado No. 103-08, Entrance 1, Interior 11, Bogotá, Colombia
Alternative Address:Carrera 103 #25D-24, Fontibón, Bogotá, Colombia (Commercial Directorate)
Contact Number:+57 (601) 918 6030
Business Hours:06:00 AM to 12:00 AM (Monday to Sunday)
Email ID:cliente@satena.com
Official Website:https://www.satena.com/
Facebook:https://www.facebook.com/aerolineasatena/
Twitter:https://x.com/AerolineaSatena
Instagram:https://www.instagram.com/aerolineasatena/
YouTube:https://www.youtube.com/@AerolineaSATENAColombia

Issues Handled at SATENA HQ

The Headquarters of SATENA is in charge of overseeing certain procedures for the company’s overall operation. In addition, it provides answers to many tourists’ questions on a daily basis.

Flight cancellationsFlight schedule inquiries
Special assistance coordinationCorporate travel support
Group reservation inquiriesCharter flight inquiries
Check in supportCompensation claims
Baggage claimsCustomer complaints and feedback

Executive Customer Service Contacts of SATENA Head Office

The effective leadership team at the SATENA Headquarters is noteworthy. Also, the leaders of several departments make up this team.

NameDesignation
Mayor General Oscar Zuluaga CastanoPresident or CEO
Colonel Jhon Jairo Plata CastilloDirector of Technical Operations
Carlos PerezFlight Operations Director
Colonel Francisco Antonio Monsalve IsazigaVice President
Marcela Albarracin CastilloCommercial Director

Map of SATENA Main Office

Travelers should be aware of the Corporate office of SATENA in case of emergencies. They can utilize the interactive map for the same purpose.

The Headquarters of SATENA is an essential organization. Additionally, it manages significant operations from here. For efficient administration, it has a defined leadership team. Moreover, fliers can come to this office to get immediate assistance with their questions. Hence, this office strives to improve the experiences of every flier.

FAQs

Where is the head office of SATENA?

The headquarters of SATENA are in Avenida El Dorado No. 103-08, Entrance 1, Interior 11, Bogotá, Colombia.

How to contact the headquarters of SATENA?

Travelers can contact the head office of this air flying company via its contact number. Or else, they can connect with it through its email address or the official site.

Can I come to the main office without an appointment?

No, guests are requested to come to the main office with a prior appointment.

What paperwork should I bring to the headquarters?

It is important for tourists to bring their reservation tickets, a valid photo ID, and any necessary travel documents to the head office.