Saudia Airlines Surabaya Office in Indonesia

Saudia Airlines has set up a customer-facing office in Surabaya. Moreover, the staff members present at this office are quite skilled and soft-spoken. For instance, travellers who want to access amenities at the airport or are facing baggage inconveniences. Subsequently, they can call or visit Saudia’s Surabaya office to gain authentic information on the matters.

Contact Details of Saudia Airlines Surabaya Office

Most importantly, several contact details coupled with social media handles are attached below. This allows passengers to reach Saudia’s Surabaya office comfortably.

Address: Intiland Tower, Jl. Panglima Sudirman No.101-103 Lantai 2 No 16A, Embong Kaliasin, Kec. Genteng, Surabaya, Jawa Timur 60271, Indonesia

Contact Details: 62 31 5482525

Email ID: customerrelations@saudia.com

Office Hours: Sunday to Saturday from 09:30 AM to 05:30 PM

Official Website: https://www.saudia.com/

Details of Surabaya Airport

Furthermore, the Saudia passengers who have their flights scheduled from Juanda International Airport. Accordingly, they can refer to the following information for better clarity.

Airport:	Juanda International Airport
Address:	Jl. Ir. Haji Juanda, Betro, Sedati, Sidoarjo Regency, East Java 61253, Indonesia
Telephone:	No Available
Terminal:	Terminal 2
Airport Code:	SUB

Saudia Airlines Headquarters Details

Equally important, several times passengers’ queries are a little complicated, and they are not solved at Surabaya office. So, in such scenarios, passengers can ask for assistance at Saudia Airlines Headquarters.

Address:	SAUDIA HQ, Al Rawdah, Al Khalidiyyah 23421, Jeddah, Makkah, Saudi Arabia
Main Phone Number:	+966 9200 22222
Operating Hours:	Monday to Sunday from 09:00 AM to 07:00 PM (On Fridays, the office remains closed)

Queries resolved at the Surabaya Office of Saudia Airlines

Besides, the travellers who are dealing with any of the travel concerns mentioned below. Their doubts can be conveniently handled at the base level of the Surabaya office.

Flight Reservation Errors	Flight-Ticket Modification
Flight-Ticket Cancellation	Flight-Ticket Refund
Airport Counter Check-In	Self-Service Kiosk Check-In
Online Check-In	Skycare and Protect Assistance
Baggage Services	Additional Baggage Services
Lost and Found Assistance	Special Dining Selection
Travelling with Children Services	Travelling with Pets Services
Hotel Booking Assistance	Car Rental Assistance
Travel Insurance Services	Upgrade Services
SaudiaBEYOND Entertainment Assistance	Fast Track Assistance
Al Fursan Miles Services	Lounge Services
Mobility Assistance	Special Assistance
In-Flight Meals Services	In-Flight Entertainment Services

Amenities offered at the Surabaya Office

As the Surabaya office is often crowded with Saudia flyers. The following are some of the essential facilities that are provided to the customers waiting here.

Information Desks	Seating Assistance
Mobility Services	Close Proximity to Road
Parking Facilities	Beverages
Customer Support Staff	Complimentary WiFi
Restrooms	Well-Lit Complex

Map of Saudia Airlines Surabaya Office

Additionally, to make it easier for passengers to reach the location of the Surabaya office. An informative map is attached below for Saudia travellers.

Here is a list of all Saudia Airlines Offices.

Hence, the Surabaya office of Saudia is one of the most appreciated representative offices. From handling lost and found complaints to making changes in the itinerary before the flight. All the significant matters are managed here.

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