South African Airways Nairobi office is situated at 4th Floor, Yaya Center, Kenya. For booking tickets or any other issues, one can visit this office. From planning a journey to changing an existing booking, he/she can reach out to their staff for support. Additionally, they can communicate with the professionals by phone or send emails.

Contact Details of the South African Airways Nairobi Office

To find the contact number of the Nairobi office of South African, flyers can refer to the table below.

Office: 4th Floor, Yaya Center, Kenya

Contact Number: +254 709 452000

Email ID: customercare@flysaa.com

Office Hours: daily from 7:00 AM to 9:00 PM

Official Website: https://www.flysaa.com/

Details of the Airport in Nairobi

South African Airways also operates a service desk at the airport in Nairobi. Usually, passengers experiencing issues before/after their flights can approach these desks.

Airport:Jomo Kenyatta International Airport
Terminal:Terminal 1A
Address:Embakasi, Nairobi, Kenya
Telephone:+254 20 822111
Airport Code:NBO

South African Airways Headquarters Address & Contact Details

To manage global services, South African Airways has maintained its head office. The details of South African Airways Headquarters are mentioned below.

Address:Airways Park, Jones Rd, O.R. Tambo International Airport, Kempton Park, Gauteng, South Africa 
Phone Number:+27 11 978 1111

Inquiries Addressed at the South African Airways Office in Nairobi

The team at the Nairobi office provides guidance and solutions for a wide range of passenger concerns. Additionally, they assess each query and offer assistance stepwise.

Boarding procedures and updatesCheck-in assistance
Flight changes/cancellations/reschedulingSeat selection and cabin upgrades
Baggage allowance detailsFlight reservations and ticket bookings
Refund processing and fare rulesCharges for excess luggage
Visa and travel documentation supportCorporate and group travel bookings
Help with lost/delayed/damaged bagsSpecial assistance for senior citizens
Traveling with petsOversized or special baggage

Amenities Served at the Nairobi Office

To enhance the experience of visitors at Nairobi office of South African, there are numerous amenities.

Access to transportationCustomer service and information desks
Air-conditioned environmentSeating area
Trained and professional staffRefreshment options

Map of the Nairobi Office of South African Airways

With the help of an interactive map, customers can easily locate the Nairobi office of South African. Also, it assists them in finding directions and planning their visit positively.

Here is a list of all South African Airways Offices.

The Nairobi office of South African Airways is a support center for passengers. They can book flights, modify tickets, and discuss various other queries with the staff and get assistance.

FAQs

What is the address of the South African Airways Nairobi office?

The South African Nairobi office is located at 4th Floor, Yaya Center, Kenya.

How to contact the Nairobi office?

To contact the South African office in Nairobi, dial +254 709 452000.

Can I book international flights at the South African office in Nairobi?

Yes, passengers can make both domestic and international flight bookings at the office in Nairobi.

Can you contact the the South African Nairobi office by email?

Customers can use the official email address, customercare@flysaa.com, to send queries and receive assistance from the staff of South African Airways in Nairobi.