SriLankan Airlines has its Jakarta office at P T Lanka Semesta Cemerlang Menara Kuningan, Suite 3302 Jl HR Rasuna Said, Blok X-7 Kav-5, Setiabudi Jakarta 12920 Indonesia. At this centre, travelers can bring in their pre-departure doubts and make corrections in their onboard itinerary. Moreover, the staff members provide baggage guidance and lounge assistance to the travellers flying with SriLankan Airlines.

Contact Details of SriLankan Airlines Jakarta Office

In the first place, methods to call or visit the Jakarta office of SriLankan Airlines are specified here.

Address: P T Lanka Semesta Cemerlang Menara Kuningan, Suite 3302 Jl HR Rasuna Said, Blok X-7 Kav-5, Setiabudi Jakarta 12920 Indonesia

Contact Number: +62 21 3001 4969

Office Hours: Monday to Friday : 8:30 am to 5:30 pm Saturday : 8:30 am to 12:00 pm Closed on Sundays and Public Holidays.

Email Id: reservations@srilankan.com

Official Website: https://www.srilankan.com/

Details of Jakarta Airport

Equally important, this section supports travellers who are confused about the SriLankan Airlines location at Hatta International Airport in Jakarta.

Airport:Hatta International Airport
Address:Benda, Tangerang City, Banten, Indonesia
Telephone:62 21 55912648
Terminal:Terminal 1
Airport Code:CGK

SriLankan Airlines Headquarters Details

Primarily, this service is for SriLankan passengers who are unable to visit or contact the Jakarta office. So, they can contact SriLankan Airlines Headquarters for faster services.

Address:Airline Centre, Bandaranaike International Airport, Katunayake, 11450, Sri Lanka
Phone Number:+94 19733 5555
Operating Hours:Monday to Friday from 08:15 a.m. to 4:45 p.m.
Email ID:feedback@srilankan.com 

Complaints handled at the Jakarta Office of SriLankan Airlines

Additionally, the flyers who are planning to go to the Jakarta office. They can check through this table the potential problems that are sorted out at the complex.

Flight MaintenanceFlight-Ticket Booking
Flight-Ticket CancellationFlight-Ticket Refund
Airport Check-InKiosk Check-in
Online Check-inExpectant Woman Assistance
Rail and Fly AssistancePrepaid Extra Baggage
FlySmiles AssistanceSpecial Dietary Meals
Baggage AssistanceTransit Services
Priority ServicesSerendib Lounge Assistance
Flying with Pets AssistanceFlying with Children’s Assistance
Special ServicesDisability Services
In-Flight Meals AssistanceIn-Flight Entertainment Assistance

Facilities offered at the Jakarta Office

To ensure that flyers visiting the Jakarta office are comfortable while waiting for their turn. So, the amenities given in this section are usually offered to them.

Information DesksSeating Assistance
Mobility ServicesClose Proximity to Road
Parking FacilitiesBeverages
Customer Support StaffComplimentary WiFi
RestroomsWell-Lit Complex

Map of SriLankan Airlines Jakarta Office

Here is a comprehensive map that showcases the accurate location of the Jakarta office together with helpful landmarks.

Here is a list of all SriLankan Airlines Offices.

Therefore, the Jakarta office of SriLankan Airlines acts as a support centre in the city. From guiding the passengers in boarding the flights to assisting them in having a hassle-free journey. The Jakarta office manages a lot. Hence, on this page, all the particulars about the city office are clearly mentioned.

FAQs

What is the address of the SriLankan Airlines Jakarta office?

The address of SriLankan Airlines Jakarta office is P T Lanka Semesta Cemerlang Menara Kuningan, Suite 3302 Jl HR Rasuna Said, Blok X-7 Kav-5, Setiabudi Jakarta 12920 Indonesia.

How can I contact the Jakarta office?

You can contact the Jakarta office by calling +62 21 3001 4969.

Does the Jakarta office of SriLankan offer FlySmiles Assistance?

Yes, the Jakarta office of SriLankan offer FlySmiles Assistance.

What are the operating hours of SriLankan Jakarta office?

The operating hours of Jakarta office are Monday to Friday : 8:30 am to 5:30 pm Saturday : 8:30 am to 12:00 pm Closed on Sundays and Public Holidays..