STARLUX Airlines has built its office in Tokyo, Japan. Here, regional flyers can approach the STARLUX Airlines Tokyo office to get flight-related assistance. Either before their flights or after landing, they can visit the location. Further, they can also seek support via a dedicated phone number. Alternatively, one can visit the official website to get information about airline policies.

Contact Details of STARLUX Airlines Tokyo Office

Flyers can get all the details to contact the Tokyo office by referring to the table below.

Address: Narita International Airport (NRT), Terminal 2

Contact Number: +886-2-2791-1199

Office Hours: Monday to Sunday & Public Holidays from 08:00–20:00

Email ID: customerservice@cs.starlux-airlines.com

Official Website: https://www.starlux-airlines.com/en-US

Details of the Airport in Tokyo

To talk with the airline’s representatives at the airport in Tokyo, one should be aware of the carrier’s desk. Usually, it is located in the operating terminal.

Airport:Narita International Airport
Address:1-1 Furugome, Narita, Chiba 282-0004, Japan
Telephone:+81 476-34-8000
Airport Code:NRT

STARLUX Airlines Headquarters Address & Contact Details

To handle matters that require a higher level of assistance, STARLUX Airlines Headquarters is there. To reach the HQ office, use the details below.

Address:No. 382, Section 6, Nanjing East Road, Neihu District, Taipei City, Taiwan
Phone Number:+886-2-2791-1199

Queries Addressed at the STARLUX Airlines Office in Tokyo

At the Tokyo office, there is a team of dedicated employees who work on resolving customers’ issues. In other words, flyers can get answers to their problems by communicating with these professionals.

Baggage allowance informationFlight schedule and status updates
Boarding pass reissuanceExcess baggage purchases
Lost, damaged, or delayed baggage supportOnline check-in assistance
Refund requestsSTARLUX COSMILE membership
Seat selection and upgradesAward ticket bookings and mileage redemption
Unaccompanied minor servicesSpecial assistance requests
Pet travel arrangementsSpecial meal requests
Visa and travel documentsPassenger complaints and feedback resolution

Facilities Offered at the Tokyo Office

Visitors can feel comfortable after visiting the Tokyo office of STARLUX. Generally, the following facilities are available here.

Assistance counterComplimentary refreshments
Assistance for passengers with reduced mobilityWaiting areas

Map of the Tokyo Office of STARLUX Airlines

Use the map mentioned below to get to the Tokyo office of STARLUX. Through this map, one can find the location by entering the address. Further, it is free to use and also has interactive features.

Here is list of all STARLUX Airlines Offices.

In conclusion, the STARLUX Airlines office in Tokyo provides reliable assistance for a wide range of travel-related services. Whether flyers need help with reservations, baggage, or refunds, the office staff is available to offer prompt guidance.

FAQs

What is the address of STARLUX Airlines’ Tokyo office?

The address of STARLUX Tokyo office is Narita International Airport (NRT), Terminal 2.

Can I book a flight at the STARLUX Tokyo office?

Yes, flyers can make new reservations, modify existing bookings, and receive fare-related assistance at the Tokyo office.

Does the Tokyo office assist with baggage issues?

The STARLUX Tokyo office provides support for baggage allowance, excess baggage, and lost, delayed, or damaged baggage inquiries.

Can I request a refund through the STARLUX Airlines Tokyo office?

Eligible passengers can submit refund requests and receive guidance on the airline’s refund policy.

Does the Tokyo office provide COSMILE membership support?

Indeed, the Tokyo office assists with STARLUX COSMILE membership inquiries, mileage redemption, and award ticket bookings.