STARLUX Airlines has built its office in Manila, Philippines. Here, regional flyers can approach the STARLUX Airlines Manila office to get flight-related assistance. Either before their flights or after landing, they can visit the location. Further, they can also seek support via a dedicated phone number. Alternatively, one can visit the official website to get information about airline policies.

Contact Details of STARLUX Airlines Manila Office

Flyers can get all the details to contact the Manila office by referring to the table below.

Address: Unit 4311-4312, 43rd Floor, Alveo Financial Tower, 6794 Ayala Avenue, Makati City, Metro Manila

Contact Number: +63-2-8539-5856

Office Hours: 08:00 AM – 12:30 PM & 01:30 PM – 05:00 PM

Email ID: customerservice@cs.starlux-airlines.com

Official Website: https://www.starlux-airlines.com/en-US

Details of the Airport in Manila

To talk with the airline’s representatives at the airport in Manila, one should be aware of the carrier’s desk. Usually, it is located in the operating terminal.

Airport:Ninoy Aquino International Airport
Address:Pasay City, 1300 Metro Manila, Philippines
Telephone:+63 2 8877 1111
Airport Code:MNL

STARLUX Airlines Headquarters Address & Contact Details

To handle matters that require a higher level of assistance, STARLUX Airlines Headquarters is there. To reach the HQ office, use the details below.

Address:No. 382, Section 6, Nanjing East Road, Neihu District, Taipei City, Taiwan
Phone Number:+886-2-2791-1199

Queries Addressed at the STARLUX Airlines Office in Manila

At the Manila office, there is a team of dedicated employees who work on resolving customers’ issues. In other words, flyers can get answers to their problems by communicating with these professionals.

Baggage allowance informationFlight schedule and status updates
Boarding pass reissuanceExcess baggage purchases
Lost, damaged, or delayed baggage supportOnline check-in assistance
Refund requestsSTARLUX COSMILE membership
Seat selection and upgradesAward ticket bookings and mileage redemption
Unaccompanied minor servicesSpecial assistance requests
Pet travel arrangementsSpecial meal requests
Visa and travel documentsPassenger complaints and feedback resolution

Facilities Offered at the Manila Office

Visitors can feel comfortable after visiting the Manila office of STARLUX. Generally, the following facilities are available here.

Assistance counterComplimentary refreshments
Assistance for passengers with reduced mobilityWaiting areas

Map of the Manila Office of STARLUX Airlines

Use the map mentioned below to get to the Manila office of STARLUX. Through this map, one can find the location by entering the address. Further, it is free to use and also has interactive features.

Here is list of all STARLUX Airlines Offices.

In conclusion, the STARLUX Airlines office in Manila provides reliable assistance for a wide range of travel-related services. Whether flyers need help with reservations, baggage, or refunds, the office staff is available to offer prompt guidance.

FAQs

What is the address of STARLUX Airlines’ Manila office?

The address of STARLUX Manila office is Unit 4311-4312, 43rd Floor, Alveo Financial Tower, 6794 Ayala Avenue, Makati City, Metro Manila.

Can I book a flight at the STARLUX Manila office?

Yes, flyers can make new reservations, modify existing bookings, and receive fare-related assistance at the Manila office.

Does the Manila office assist with baggage issues?

The STARLUX Manila office provides support for baggage allowance, excess baggage, and lost, delayed, or damaged baggage inquiries.

Can I request a refund through the STARLUX Airlines Manila office?

Eligible passengers can submit refund requests and receive guidance on the airline’s refund policy.

Does the Manila office provide COSMILE membership support?

Indeed, the Manila office assists with STARLUX COSMILE membership inquiries, mileage redemption, and award ticket bookings.