The Thai Airways Colombo office is located at WV74+39F, Sir Ernest de Silva Mawatha, Colombo 00700, Sri Lanka (Permanently closed). Flyers can visit the office and communicate with the representatives to get help with their issues. These include ticket reservations, itinerary updates, baggage concerns, refund procedures, special travel requests, and so on.

Contact Details of Thai Airways Colombo Office

Those who need to contact the Thai office in Colombo can use the details mentioned below.

Address: WV74+39F, Sir Ernest de Silva Mawatha, Colombo 00700, Sri Lanka (Permanently closed).

Contact Number: 94 112 667 892

Office Hours: Monday to Friday : 8:30 am – 4:30 pm

Email ID: contact@service.thaiairways.com

Official Website: https://www.thaiairways.com/

Details of the Airport in Colombo

Also, travelers flying with Thai Airways can access its officials at the airport in Colombo.

Airport:Colombo Bandaranaike International Airport
Terminal:Terminal 1
Address:Airport and Aviation Services (Sri Lanka) (Private) Limited, Canada Friendship Rd, Katunayake 11450, Sri Lanka
Telephone:94 112 264 444
Airport Code:CMB

Thai Airways Head Office Contact Details

The Thai Airways Head Office supervises flight operations, customer service management, and other essential departments. For the same, they have employed a team of officials.

Address:89 Vibhavadi Rangsit Road, Chom Phon, Chatuchak District, Bangkok 10900, Thailand
Phone Number:+66 (0) 2545 1000 or +66 2 3561111

Queries Addressed at the Thai Airways Office in Colombo

The staff of Thai Airways in Colombo assists its travelers with the best solutions. Hence, travelers can contact them either by phone or email. Alternatively, they can visit them personally.

Flight reschedulingDate modifications
Baggage allowanceTicket cancellations
Flight reservationsExtra luggage purchase
Online and airport check-in supportSeat selection and cabin upgrade requests
Assistance for elderly passengersHelp for passengers with special needs
Unaccompanied minor servicesGroup travel and corporate booking assistance
Visa documentsFrequent flyer program inquiries

Facilities Provided at Colombo Office

The authorities of the Thai Airways office ensure the maximum comfort of their visitors by offering some amenities.

Air-conditioned waiting areasSeating arrangements
Customer assistanceInformation counters
Access to nearby transportation servicesRefreshments and drinking water

Map of the Colombo Office of Thai Airways

Visitors can easily locate the Colombo office with the help of its map. It allows them to find accurate directions.

Here is a list of all Thai Airways Offices.

At the Thai Airways Colombo office, flyers can ask for their queries. With the help of trained representatives, they can receive proper assistance before as well as after their flights.

FAQs

What is the location of the Thai Airways Colombo office?

The location of the Colombo office is WV74+39F, Sir Ernest de Silva Mawatha, Colombo 00700, Sri Lanka (Permanently closed).

Does the Thai Airways in Colombo help with ticket changes?

Yes, the Colombo office staff helps flyers with flight rescheduling, booking modifications, and ticket-related requests.

Does the Colombo office provide special assistance services?

Indeed, the Colombo office offers support for senior citizens, passengers with disabilities, and unaccompanied minors.