One of the offices of Zambia Airways is in Lusaka, Zambia. It serves local flyers traveling across the country or outside. Further, it is managed by dedicated authorities. In addition, they assist flyers with reservations, modifications, baggage inquiries, special travel needs, and other needs.

Contact Details of Zambia Airways Lusaka Office

Through phone, WhatsApp, and email, a customer can contact the staff at the city office of Zambia Airways in Lusaka. However, to meet them in-person, they must have their address.

Address: 1st Floor of East Park Mall, next to Stanbic Bank

Contact Number: +260 211 431500

Office Hours: 8:00 AM to 5:00 PM, Monday through Sunday

Email ID: reservations@zambiaairways.co.zm

Official Website: https://www.zambia-airways.com/

Details of the Lusaka Airport

To ask questions about inconvenience faced just before or after a flight, one can refer to the airline’s officials at the Lusaka airport. Its details are mentioned below.

Airport:Kenneth Kaunda International Airport
Address:Lusaka ZM ZM, 10101, Zambia
Telephone:+260 211 271 359
Airport Code:LUN

Zambia Airways Head Office Address & Contact Details

If a flyer’s concern requires assistance beyond what the local office can provide, he/she can contact the Zambia Airways Head Office. Its details are mentioned below.

Address:34/947M, Kenneth Kaunda International Airport, P.O. Box 30555, Lusaka, Zambia
Phone Number:+260 211 431500

Facilities Served at the Lusaka Office

Visitors at the Lusaka office can expect the following amenities:

Travel consultationBasic refreshment options
AC roomsComfortable seating

Issues Managed at the Lusaka Office of Zambia Airways

To obtain information about Zambia Airways flights operating from Lusaka, one can get in touch with the office. Along with this, the staff offers resolutions for the following.

Fare informationBaggage allowance inquiries
Flight changes and rebookingTicket cancellations
Lost and delayed baggage guidanceCheck-in assistance
Seat selectionSpecial assistance requests
Flight reservationsUnaccompanied minor support
Group travel bookingsCorporate travel assistance
Flight schedulesTravel documentation guidance
Visa informationRefund requests
Travel insurance informationCargo service inquiries
Loyalty program assistanceGeneral customer support

Map of Zambia Airways Lusaka Office

Using the interactive map of the Lusaka office of the carrier, one can determine the precise address. In addition, they can get step-by-step directions from their current positioned address.

Here is a list of all Zambia Airways Offices.

For routine services, such as flight bookings, ticket changes, or baggage inquiries, flyers can usually contact the Zambia Airways office in Lusaka. However, for concerns that require higher-level review, they must get in touch with the head office.

FAQs

Where is the Zambia Airways Lusaka office located?

The Zambia Johannesburg office is located in 1st Floor of East Park Mall, next to Stanbic Bank.

How can I reach the Zambia Lusaka office?

Passengers can get in touch with the airline’s office in Lusaka by dialing +260 211 431500.

Can I book flight tickets from the Lusaka office?

Yes, the Lusaka office provides complete help with flight reservations, such as new flight bookings, fare quotations, and ticket reservations.

Does Zambia Airways Lusaka office provide the facility to cancel or modify tickets?

Indeed, subject to the fare rules of the ticket, the Lusaka office helps travelers with every kind of ticket change in their travel itineraries.

Can I contact the Zambia Lusaka office regarding baggage queries?

Yes, the Lusaka office helps passengers with various baggage inquiries, including excess baggage and lost/damaged baggage claims.