Avianca Guatemala City Office in Guatemala

The Avianca Guatemala City office is located in Avenida Hincapié 12-22 Zona 13. For general modifications, refunds, or general queries, flyers are encouraged to visit this office. Moreover, this firm assists them before and after their journeys with travel-related problems. Also, to register with loyalty program services like LifeMiles, they can contact the office. Alongside, they can understand the process of earning and redeeming miles by communicating with the staff here.

Contact Details of Avianca Guatemala City Office

To know the address, email ID, and other resources to contact the authorities of Avianca at the office in Guatemala City, refer to the table below.

Address: Avenida Hincapié 12-22 Zona 13

Contact Number: +502 2 279 8222

Office Hours: Monday to Friday 09:00 to 13:00 – 14:00 to 17:00 Saturdays 09:00 to 13:00

Email ID: servicioavianca@avianca.com

Official Website: https://www.avianca.com/

Airport Details in Guatemala City

Alongside the office, flyers are able to inquire about services at the counters of the airline at GUA Airport. The details of the same are mentioned below.

Airport:	La Aurora International Airport
Address:	Blvd. Liberación 9-55 Zona 13, Guatemala City 01013, Guatemala
Telephone:	502 2321 5000
Airport Code:	GUA

Avianca Headquarters Address & Contact Information

All the complex issues related to Avianca flights are managed at its main office. Hence, if flyers face any disruption before or after their flights, they can visit the Avianca Headquarters.

Address:	Avianca Group International Limited Avenida Calle 26 #59-15 , Bogotá, Colombia
Phone Number:	+57 601 794 8488

Issues Handled at the Avianca Office in Guatemala City

Passengers can complain about delayed/canceled flight, lost/damaged baggage, or any other issue at the Guatemala City office. Not only that, but they can understand the airline policies at this firm. Nonetheless, other queries inquired here are listed below.

Schedule changes	Ticket refunds
Check-in support	Baggage complaints
Visa guidance	Seat upgrades
Flight booking	Unaccompanied minor assistance
Pet travel	Flight information
Baggage requests	Group travel
Loyalty support	Miles redemption
Insurance queries	Terminal information
Customer complaints	Booking problems

Facilities Rendered at the Guatemala City Office

As the main focus of Avianca is customer satisfaction, they also take care of their visitors at their Guatemala City office. Mainly, the following amenities are served here.

Passenger assistance desks	Vehicle parking facilities
Easy transport connectivity	Comfortable seating spaces
Light refreshment options	Friendly staff

Map of the Guatemala City Office of Avianca

Flyers can contact Avianca in Guatemala City by calling or visiting in person. For the same purpose, a map can be used, as it provides accurate directions to the office.

Here is a list of all Avianca Offices

From departures to arrivals, Avianca’s Guatemala City office supports its customers on every stage of the passengers’ journey. However, they do so by offering guidance and assistance with bookings/modifications.

FAQs