Starlux Airlines Jakarta Office in Indonesia

STARLUX Airlines has built its office in Jakarta, Indonesia. Here, regional flyers can approach the STARLUX Airlines Jakarta office to get flight-related assistance. Either before their flights or after landing, they can visit the location. Further, they can also seek support via a dedicated phone number. Alternatively, one can visit the official website to get information about airline policies.

Contact Details of STARLUX Airlines Jakarta Office

Flyers can get all the details to contact the Jakarta office by referring to the table below.

Address: Menara Rajawali, 20th Floor, Jl. Dr. Ide Anak Agung Gde Agung Lot 5.1, South Jakarta 12950

Contact Number: +62-21-3026-1688

Office Hours: Monday to Friday from 08:30 to 12:00 and 13:00 to 17:00 (Closed on weekends and public holidays)

Email ID: customerservice@cs.starlux-airlines.com

Official Website: https://www.starlux-airlines.com/en-US

Details of the Airport in Jakarta

To talk with the airline’s representatives at the airport in Jakarta, one should be aware of the carrier’s desk. Usually, it is located in the operating terminal.

Airport:	Hatta International Airport
Address:	Jl. Raya Bandara Soekarno Hatta, RT.001/RW.010, Pajang, Kec. Benda, Kota Tangerang, Banten 15125, Indonesia
Telephone:	+62 21 55912648
Airport Code:	CGK

STARLUX Airlines Headquarters Address & Contact Details

To handle matters that require a higher level of assistance, STARLUX Airlines Headquarters is there. To reach the HQ office, use the details below.

Address:	No. 382, Section 6, Nanjing East Road, Neihu District, Taipei City, Taiwan
Phone Number:	+886-2-2791-1199

Queries Addressed at the STARLUX Airlines Office in Jakarta

At the Jakarta office, there is a team of dedicated employees who work on resolving customers’ issues. In other words, flyers can get answers to their problems by communicating with these professionals.

Baggage allowance information	Flight schedule and status updates
Boarding pass reissuance	Excess baggage purchases
Lost, damaged, or delayed baggage support	Online check-in assistance
Refund requests	STARLUX COSMILE membership
Seat selection and upgrades	Award ticket bookings and mileage redemption
Unaccompanied minor services	Special assistance requests
Pet travel arrangements	Special meal requests
Visa and travel documents	Passenger complaints and feedback resolution

Facilities Offered at the Jakarta Office

Visitors can feel comfortable after visiting the Jakarta office of STARLUX. Generally, the following facilities are available here.

Assistance counter	Complimentary refreshments
Assistance for passengers with reduced mobility	Waiting areas

Map of the Jakarta Office of STARLUX Airlines

Use the map mentioned below to get to the Jakarta office of STARLUX. Through this map, one can find the location by entering the address. Further, it is free to use and also has interactive features.

Here is list of all STARLUX Airlines Offices.

In conclusion, the STARLUX Airlines office in Jakarta provides reliable assistance for a wide range of travel-related services. Whether flyers need help with reservations, baggage, or refunds, the office staff is available to offer prompt guidance.

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