South African Airways Colombo office is situated at Worldlink Air Service Pty. Ltd M7 Galandri Hotel 64 Lotus RD Colombo, Sri Lanka. For booking tickets or any other issues, one can visit this office. From planning a journey to changing an existing booking, he/she can reach out to their staff for support. Additionally, they can communicate with the professionals by phone or send emails.
Contact Details of the South African Airways Colombo Office
To find the contact number of the Colombo office of South African, flyers can refer to the table below.
Office: Worldlink Air Service Pty. Ltd M7 Galandri Hotel 64 Lotus RD Colombo, Sri Lanka
Contact Number: 94 1 430 707 / 794
Email ID: customercare@flysaa.com
Office Hours: daily from 7:00 AM to 9:00 PM
Official Website: https://www.flysaa.com/
Details of the Airport in Colombo
South African Airways also operates a service desk at the airport in Colombo. Usually, passengers experiencing issues before/after their flights can approach these desks.
| Airport: | Colombo Bandaranaike International Airport |
| Terminal: | Terminal 1 |
| Address: | Airport and Aviation Services (Sri Lanka) (Private) Limited, Canada Friendship Rd, Katunayake 11450, Sri Lanka |
| Telephone: | +94 112 264 444 |
| Airport Code: | CMB |
South African Airways Headquarters Address & Contact Details
To manage global services, South African Airways has maintained its head office. The details of South African Airways Headquarters are mentioned below.
| Address: | Airways Park, Jones Rd, O.R. Tambo International Airport, Kempton Park, Gauteng, South Africa |
| Phone Number: | +27 11 978 1111 |
Inquiries Addressed at the South African Airways Office in Colombo
The team at the Colombo office provides guidance and solutions for a wide range of passenger concerns. Additionally, they assess each query and offer assistance stepwise.
| Boarding procedures and updates | Check-in assistance |
| Flight changes/cancellations/rescheduling | Seat selection and cabin upgrades |
| Baggage allowance details | Flight reservations and ticket bookings |
| Refund processing and fare rules | Charges for excess luggage |
| Visa and travel documentation support | Corporate and group travel bookings |
| Help with lost/delayed/damaged bags | Special assistance for senior citizens |
| Traveling with pets | Oversized or special baggage |
Amenities Served at the Colombo Office
To enhance the experience of visitors at Colombo office of South African, there are numerous amenities.
| Access to transportation | Customer service and information desks |
| Air-conditioned environment | Seating area |
| Trained and professional staff | Refreshment options |
Map of the Colombo Office of South African Airways
With the help of an interactive map, customers can easily locate the Colombo office of South African. Also, it assists them in finding directions and planning their visit positively.
Here is a list of all South African Airways Offices.
The Colombo office of South African Airways is a support center for passengers. They can book flights, modify tickets, and discuss various other queries with the staff and get assistance.
FAQs
The South African Colombo office is located at Worldlink Air Service Pty. Ltd M7 Galandri Hotel 64 Lotus RD Colombo, Sri Lanka.
To contact the South African office in Colombo, dial 94 1 430 707 / 794.
Yes, passengers can make both domestic and international flight bookings at the office in Colombo.
Customers can use the official email address, customercare@flysaa.com, to send queries and receive assistance from the staff of South African Airways in Colombo.
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