STARLUX Airlines has built its office in Macau, China. Here, regional flyers can approach the STARLUX Airlines Macau office to get flight-related assistance. Either before their flights or after landing, they can visit the location. Further, they can also seek support via a dedicated phone number. Alternatively, one can visit the official website to get information about airline policies.

Contact Details of STARLUX Airlines Macau Office

Flyers can get all the details to contact the Macau office by referring to the table below.

Address: Flat A, 10F, Golden Dragon Centre, No. 105, Avenida Xian Xing Hai, Macau

Contact Number: +886-3-383-1199

Office Hours: Monday to Friday, 09:00 to 18:00 (Closed on weekends and public holidays)

Email ID: customerservice@cs.starlux-airlines.com

Official Website: https://www.starlux-airlines.com/en-US

Details of the Airport in Macau

To talk with the airline’s representatives at the airport in Macau, one should be aware of the carrier’s desk. Usually, it is located in the operating terminal.

Airport:Macau International Airport
Address:Macao
Telephone:+853 2886 1111
Airport Code:MFM

STARLUX Airlines Headquarters Address & Contact Details

To handle matters that require a higher level of assistance, STARLUX Airlines Headquarters is there. To reach the HQ office, use the details below.

Address:No. 382, Section 6, Nanjing East Road, Neihu District, Taipei City, Taiwan
Phone Number:+886-2-2791-1199

Queries Addressed at the STARLUX Airlines Office in Macau

At the Macau office, there is a team of dedicated employees who work on resolving customers’ issues. In other words, flyers can get answers to their problems by communicating with these professionals.

Baggage allowance informationFlight schedule and status updates
Boarding pass reissuanceExcess baggage purchases
Lost, damaged, or delayed baggage supportOnline check-in assistance
Refund requestsSTARLUX COSMILE membership
Seat selection and upgradesAward ticket bookings and mileage redemption
Unaccompanied minor servicesSpecial assistance requests
Pet travel arrangementsSpecial meal requests
Visa and travel documentsPassenger complaints and feedback resolution

Facilities Offered at the Macau Office

Visitors can feel comfortable after visiting the Macau office of STARLUX. Generally, the following facilities are available here.

Assistance counterComplimentary refreshments
Assistance for passengers with reduced mobilityWaiting areas

Map of the Macau Office of STARLUX Airlines

Use the map mentioned below to get to the Macau office of STARLUX. Through this map, one can find the location by entering the address. Further, it is free to use and also has interactive features.

Here is list of all STARLUX Airlines Offices.

In conclusion, the STARLUX Airlines office in Macau provides reliable assistance for a wide range of travel-related services. Whether flyers need help with reservations, baggage, or refunds, the office staff is available to offer prompt guidance.

FAQs

What is the address of STARLUX Airlines’ Macau office?

The address of STARLUX Macau office is Flat A, 10F, Golden Dragon Centre, No. 105, Avenida Xian Xing Hai, Macau.

Can I book a flight at the STARLUX Macau office?

Yes, flyers can make new reservations, modify existing bookings, and receive fare-related assistance at the Macau office.

Does the Macau office assist with baggage issues?

The STARLUX Macau office provides support for baggage allowance, excess baggage, and lost, delayed, or damaged baggage inquiries.

Can I request a refund through the STARLUX Airlines Macau office?

Eligible passengers can submit refund requests and receive guidance on the airline’s refund policy.

Does the Macau office provide COSMILE membership support?

Indeed, the Macau office assists with STARLUX COSMILE membership inquiries, mileage redemption, and award ticket bookings.