STARLUX Airlines has built its office in Penang, Malaysia. Here, regional flyers can approach the STARLUX Airlines Penang office to get flight-related assistance. Either before their flights or after landing, they can visit the location. Further, they can also seek support via a dedicated phone number. Alternatively, one can visit the official website to get information about airline policies.

Contact Details of STARLUX Airlines Penang Office

Flyers can get all the details to contact the Penang office by referring to the table below.

Address: Unit 6.02, Menara Boustead, 39, Jalan Sultan Ahmad Shah, 10050 George Town, Penang, Malaysia

Contact Number: +60-1546-000-999

Office Hours: Monday to Friday, 09:00 AM to 06:00 PM. (Closed on weekends and public holidays)

Email ID: customerservice@cs.starlux-airlines.com

Official Website: https://www.starlux-airlines.com/en-US

Details of the Airport in Penang

To talk with the airline’s representatives at the airport in Penang, one should be aware of the carrier’s desk. Usually, it is located in the operating terminal.

Airport:Penang International Airport
Address:11900 Bayan Lepas, Penang, Malaysia
Telephone:+60 4-252 0252
Airport Code:PEN

STARLUX Airlines Headquarters Address & Contact Details

To handle matters that require a higher level of assistance, STARLUX Airlines Headquarters is there. To reach the HQ office, use the details below.

Address:No. 382, Section 6, Nanjing East Road, Neihu District, Taipei City, Taiwan
Phone Number:+886-2-2791-1199

Queries Addressed at the STARLUX Airlines Office in Penang

At the Penang office, there is a team of dedicated employees who work on resolving customers’ issues. In other words, flyers can get answers to their problems by communicating with these professionals.

Baggage allowance informationFlight schedule and status updates
Boarding pass reissuanceExcess baggage purchases
Lost, damaged, or delayed baggage supportOnline check-in assistance
Refund requestsSTARLUX COSMILE membership
Seat selection and upgradesAward ticket bookings and mileage redemption
Unaccompanied minor servicesSpecial assistance requests
Pet travel arrangementsSpecial meal requests
Visa and travel documentsPassenger complaints and feedback resolution

Facilities Offered at the Penang Office

Visitors can feel comfortable after visiting the Penang office of STARLUX. Generally, the following facilities are available here.

Assistance counterComplimentary refreshments
Assistance for passengers with reduced mobilityWaiting areas

Map of the Penang Office of STARLUX Airlines

Use the map mentioned below to get to the Penang office of STARLUX. Through this map, one can find the location by entering the address. Further, it is free to use and also has interactive features.

Here is list of all STARLUX Airlines Offices.

In conclusion, the STARLUX Airlines office in Penang provides reliable assistance for a wide range of travel-related services. Whether flyers need help with reservations, baggage, or refunds, the office staff is available to offer prompt guidance.

FAQs

What is the address of STARLUX Airlines’ Penang office?

The address of STARLUX Penang office is Unit 6.02, Menara Boustead, 39, Jalan Sultan Ahmad Shah, 10050 George Town, Penang, Malaysia.

Can I book a flight at the STARLUX Penang office?

Yes, flyers can make new reservations, modify existing bookings, and receive fare-related assistance at the Penang office.

Does the Penang office assist with baggage issues?

The STARLUX Penang office provides support for baggage allowance, excess baggage, and lost, delayed, or damaged baggage inquiries.

Can I request a refund through the STARLUX Airlines Penang office?

Eligible passengers can submit refund requests and receive guidance on the airline’s refund policy.

Does the Penang office provide COSMILE membership support?

Indeed, the Penang office assists with STARLUX COSMILE membership inquiries, mileage redemption, and award ticket bookings.